Actualizado el 16/04/2024
Actualizado el 16/04/2024
The next booming market for AI assistants: the workplaceEscrito por Agencias Externas el 11/02/2020 a las 16:16:591013
 Voice recognition technology has become a part of our everyday lives, and with the increasing popularity of AI assistant devices, it is more familiar than ever. Predictions indicate that voice technology and AI assistants will soon be commonplace in our workspaces, too.
To help detail the booming market for AI assistants in the workplace, Condeco Software has released a new report entitled “Is the workplace ready for Voice Assistants?” which can be freely downloaded.
We’ve already found a use for voice assistants in our homes, making our lives easier and simplifying functionality. We may be reluctant to realize it, but much of the existing usage of voice assistants is helpful in the office – requesting simple tasks, such as ordering stationery, booking Ubers, receiving updates on travel information or similar, are just the tip of the iceberg.
The report covers topics including:
With over 500 million devices already sold, and clear popularity at home, the office seems like the obvious next step. According to Gartner, up to twenty five percent of businesses could be using virtual assistants in customer service within the next few years, while Google recently demonstrated a virtual assistant that can make phone calls or book appointments.
Voice assistants are on the rise and Condeco predicts over the next five years that there will be a slow but steady increase of this technology in a variety of sectors, including automotive, healthcare, banking, financial services and insurance, IT & telecoms, education, and retail. These industries are already finding many uses for speech recognition technology and that AI use in the workplace will continue to rise.
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